Shipping policy

Shipping Policy

At Swarnā by Sangisathi, each piece is thoughtfully handcrafted and made to order, ensuring uniqueness and quality.

Order Processing & Dispatch

  • All products are made to order.

  • Please allow 5–6 weeks for dispatch from the date of order confirmation.

This timeline ensures careful crafting and finishing of your piece.

Domestic Shipping (India)

  • We offer free shipping across India on all orders.

  • Once dispatched, delivery timelines may vary depending on your location.

International Shipping

  • International shipping charges are calculated based on the weight of your order.

  • Estimated delivery time is 7–14 days after dispatch, depending on the destination.

  • Please note that war situations, geopolitical conditions, or unforeseen global disruptions may impact delivery timelines.

Customs Duties & Taxes

  • Any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer.

  • These charges are not included in the product or shipping cost.

Important Notes

  • Please ensure your shipping details are accurate to avoid delays.

  • Delivery timelines are estimates and may be affected by courier delays, customs clearance, or external factors beyond our control.

If you have any questions or need assistance, feel free to reach out to us before placing your order. We’re always happy to help 💛